Please take a moment to read through the following information to ensure your Cellsafe product is well cared for and continues to perform at its best for a long time to come.
The Radi-Chips have no set life span, they will not expire nor lose their effectiveness over time, if the chips are well cared for they can last several years.
Your Radi-Chip should not be exposed to extreme heat, humidity, moisture, cleaning products or any solvents. If you are using your phone without a case fitted over the top then please note that sweat and oils from your hands may cause some discolouration of the Radi-chip, this is purely cosmetic and will not affect the performance of the product. We recommend you clean the Radi-Chip on a regular basis with a dry cloth.
Cellsafe cases are manufactured from a specially formulated silicone compound, the nature of this material means that it can stretch over time so please try to avoid frequent removal and refitting of the Cellsafe case.
As with the Radi-Chips, your Cellsafe case should not be exposed to extreme heat or humidity as this can weaken the adhesive material that holds the directional antenna in place. You should avoid leaving your Cellsafe case in a hot car or similar
Cellsafe cases should not be cleaned inside or outside with any type of cleaning products or solvents as this may damage the material and / or weaken the adhesive which holds the directional antenna in place. Your Cellsafe case should not be exposed to any liquids.
At Cellsafe we stand by our products but we do ask that you take a little care in looking after your Cellsafe product. If you have any questions or concerns about your Cellsafe product then please contact via e-mail at firstname.lastname@example.org (Please note: Written authorisation must be given by Cellsafe before any returned goods will be accepted) .